Frequently Asked Questions
SOLUTION
FitYou offers recommendations for footwear, apparel, and accessories across men's, women's, and kids' categories.
Once integrated and synced, FitYou starts appearing on product pages within hours with up to 95% coverage achieved in just 48 hours.
You can request a demo on our website or connect directly with your account manager to get started.
INSTALLATION
It’s a smooth, app-based integration designed for quick setup with minimal development work.
Most stores are up and running within a week from the start of implementation.
Not typically our integrations and support tools make setup simple for most teams.
Yes, for the best results, place the widget near the size selector to maximize visibility and conversions.
BILLING
Billing is usually based on usage like the number of size recommendations or conversion events. For details, reach out to your account manager.
SUPPORT
Our team is available Monday to Friday, 9 AM–6 PM EST. For urgent issues, 24/7 emergency support is available.
For technical questions, use our help desk. For anything account-related, contact your account manager directly.
You can submit fit feedback via our merchant portal or API. This data is used to refine recommendations for specific styles.
REPORTING
Your merchant dashboard provides real-time access to performance metrics, recommendation accuracy, and shopper engagement.